26. February 2017
Organizational failure at a garage
Saturday, 11 AM
I talked to a friendly manager at a garage in the morning on Saturday. He explained a problem with my car via a demonstration, which was novel to me. It won me over and made me feel I could trust this garage. He said they could probably have the problem fixed by 6 PM that night, but if not certainly by Sunday. I agreed to the repair and left.
That turned out to be a mistake.